Kris Castillo

Entry-Level IT Specialist | CompTIA A+ (In Progress)
Hands-on experience in hardware, networking, and troubleshooting. Focused on solving real-world tech problems and building a career in IT support.


About Me

Entry-level IT technician with hands-on experience in hardware, networking, and troubleshooting. Skilled in PC builds, device repair, network setup, and general tech support.I also design simple, modern websites for small businesses using Wix. Currently pursuing CompTIA A+ certification and building toward a full-time IT support career.



Certifications

  • Google It Support Certificate

  • Google AI Certificate

  • Google Digital Marketing Certificate

In Progress:CompTIA A+
Network+
Security+



Career Goals

Seeking an entry-level IT support or help desk role where I can continue developing hands-on technical skills and real-world troubleshooting experience.Interested in hardware, networking, cybersecurity, and modern technology systems. Currently building certifications and expanding practical IT knowledge through continued projects and learning.


Technical Skills

  • PC Building & Upgrades

  • Windows Installation & Setup

  • Network Troubleshooting

  • Router & Modem Configuration

  • Printer & Peripheral Support

  • Device Diagnostics & Repair

  • Basic Cybersecurity Knowledge

  • Wix Website Design



Projects

KastlewebDesigned and launched modern Wix websites for startups and small businesses. Focused on clean layouts, mobile responsiveness, and helping clients build a professional online presence.Small Business NetworkConfigured routers, modems, switches, printers, and shared devices for stable small office connectivity. Troubleshot internet, Wi-Fi, and local network communication issues. Assisted with cable management, device setup, and improving overall network reliability and performance across multiple connected devices.PC BuildsBuilt and upgraded custom desktop systems for personal, business, and gaming use. Installed hardware components, configured BIOS settings, and performed troubleshooting and maintenance. Experience includes diagnosing hardware failures, replacing components, optimizing airflow and cable management, and improving overall system stability and performance.